Thanks for making the domain mapping feature available to your power users, SmugMug! It is very much apprecaited!!

yes completely agree. great feature add.

Another ++ on hostnames for power users.  You just got me to upgrade from basic to power because i *really* wanted my own hostname on the site.  Couldn't justify pro, but power is only $5/mo when paid yearly, which is easy enough to justify. 

Great partnership with GoDaddy.  I purchased my domain names thru them because of your partnership - it makes it easy!

Thank you SmugMug for making it so easy.  I have been pointing my domain to my SmugMug site for a while and now it's even better.  I own another domain for my photography and now I will be getting another Power User account.  By the way, what's the CONFLUENCE login?  Why do we have to be anonymous?

Thx,

Anon!

This is a great feature! I'm just having one problem... when I try to point my domain without www to smugmug, it isn't working. Has the IP address for smugmug changed? Any suggestions are much appreciated!! www.pamelamarie.net works but not pamelamarie.net ......

Thanks!
Pamela

pamelamarie.smugmug.com

Pamela, I will try to contact you vie email.   For others.  If you ever see this, it means that your @ A record is not pointed correctly to our IP address.   Which is currently 208.79.45.23    Setting that should fix the problem.

Doc,

What if I'm using a subdomain - http://events.austinbeaver.com.  The @ is already directed to the main site hosted at godaddy.  What do I do with it then?

 Thanks.

Me again.  Just got off the phone with godaddy.  The subdomain events.austinbeaver.com is redirecting to djearth.smugmug.com/, but the goal is to have the smugmug gallery at events.austinbeaver.com.  I thought this was possible, no?  They said their system is configured correctly.

In SM, when I try to change the custom hostname in my SM control panel, it says, "

That hostname doesn't appear to be valid. It doesn't resolve to a hostname. See our help section on..."

Already tried that many times.  Thoughts?

Thanks. 

"What if I'm using a subdomain - http://events.austinbeaver.com. ; The @ is already directed to the main site hosted at godaddy.  What do I do with it then?"

Add an events A record. or a events cname and point it to the IP for the A record (208.79.45.23) or domains.smugmug.com for the CNAME.

The @ sign indicates empty or null.  So leaving that alonw will allw your regular site to work.  What ever you put in the Alias or Host name is the TLD or Third Level Domain, also known as a subdomain.   That can be www, events, photos, galleries....  Anything you want.

Hi, I am just about to sign up for the upgraded package, and when I look at GoDaddy, I do not see a Total DNS Control menu..

I just see NameServers and Forwarding.

They have been my registrar for years....

PC...

SmugMug users,

Thank you for choosing to use Go Daddy in conjunction with your SmugMug
service. We appreciate that Doc Walker has been trying to help you all,
and we would be happy to help as well. If you would like support from Go
Daddy, please feel free to contact our Sales and Support team at
480.505.8877 any time, day or night, any day of the year.

Alon W.
Office of the President
Go Daddy

im having a lot of trouble with this.

i bought a domain name.
i followed the instructions.
and went through it twice

and it always says
Warning: That hostname doesn't resolve to SmugMug. This may cause problems with your custom hostname setting. See our help section on custom hostnames.
then i type in my website an its suppose to go to the my smugmug and redirct but it goes to my godaddy page. please send an email our write to my account.
fishnchipsphoto.smugmug.com
jpdougherty13@yahoo.com

im having a lot of trouble with this.

i bought a domain name.
i followed the instructions.
and went through it twice

and it always says
Warning: That hostname doesn't resolve to SmugMug. This may cause problems with your custom hostname setting. See our help section on custom hostnames.
then i type in my website an its suppose to go to the my smugmug and redirct but it goes to my godaddy page. please send an email our write to my account.
fishnchipsphoto.smugmug.com
jpdougherty13@yahoo.com

Article is out of date

Step 2 looks already different

Step 3 absent or better to say not applicable at all !

Hello

i added CNames and they are working.
Now i want to add a placeholder for every possible Subdomain.

Other Providers allow somthing like * as cname.
But here on godaddy i get an error.

Thank you.

I followed these directions a couple of months ago and everything worked perfectly.  Last night, without any explanation, my website www.ewertnaturephotography.com stopped working.  My www.ewert.smugmug site still works, but not my personal domain name.  Given that it worked perfectly for a couple of months and then it stopped working suddenly, what do you think happened?  Is this a smugmug problem or a Go Daddy problem?  I checked my Go Daddy account and everything was the same as when I last edited it to make this work. 

HELP!! Everything was working fine...for over a year and than Friday, Aug. 29, 2008.....it stopped and everytime I try to go to www.rtcarlinphoto.com...all it is :

Invalid URL

The requested URL "/", is invalid.
Reference #9.57987541.1220188311.0

I just went in and made the changes, but things have not changed.....when I try to do step 7...entering my domain name I get the following message:

Warning: That hostname doesn't resolve to SmugMug. This may cause problems with your custom hostname setting. See our help section on custom hostnames.

What gives...how did I screw up?

Ray.

if you are having trouble with your custom domain, please contact us on the help desk.  That is the fastest way to get a response.   The problems you are having are related to an incorrect setup that no longer works.   Do not point your domain at yournickname.smugmug.com as it will not work.  

You need to go ahead and change the IP and domain to a new set anyway as we will be making a change soon.  If you need help,contact us on the help desk and I will get you set up.

I'm having the same trouble as many others. My domain works with "www." but not without. I have checked the IP address, and still nothing.

Jenn of www.JennHughesPhotography.com

Wow, did I luck out!  I just joined SmugMug, and I've had a domain name sitting at GoDaddy for about a year now with no where to go.  When I called GoDaddy to get support on how to point my domain name to my SmugMug site, he found these instructions FOR GoDaddy users right from the SmugMug website!  I had no idea that it would be this easy. Glad I bought my domain at GoDaddy...heheh.

I just purchased the Power SmugMug level, clicked on the link for the SmugMug/GoDaddy domain registration, checked the domain name (yay! it's available), click on Continue, and then I get a message saying either my cart is empty or my session has expired and it continues in that circle. So, I thought I might have to set up an account, so I did that...try to log in with both the username and the ID# that was emailed to me and it says my account doesn't exist. Try to create a new one with the same information and it says an account already exists with the login name. Any help with this would be greatly appreciated!!
Nicole Davis - nDfoto

How is this different than having godaddy forward your domain to your xxxx.smugmug.com account?

 Hello ,

   I followed the directions to setup www.mydomain.com , but still unscessful , and it always says

That hostname doesn't resolve to SmugMug's CNAME (domains.smugmug.com). See our help section on custom hostnames*.*

gigiandho.smugmug.com

www.gigiandho.com

i already had a godaddy domain, i went through all the steps twice, but  when i go to smugmug (step #7) it doesnt gor trhough.

carambatequila.smugmug.com

please advise, thanks

This is FANTASTIC, thank you!

Excellent, easy-to-follow instructions. My only suggestion would be to change the wording in Step 11 under Text Instructions to:

I would wait 15 minutes and try step 7 under "Graphical instructions" below.

The reason I suggest this is because there is a Step 7 in the Text Instructions section that is not the same as Step 7 in the Graphical instructions section. My suggested change clarifies your intent a bit more.

Other than that, fabulous job!

the above has no relation to what godaddy provides, graphically, navigation wise.  time to update??

I don't get it. It's not working. Using @ and 208.79.45.23

Hi, I did my site few days ago from godaddy thru smugmug and I just found out this page, I noticed this number 208.79.45.23 that I did not do, does it matter? and if I have to add it, where do I have to go and do?

hasmigart.com

ttiigeerr@yahoo.com

Thanks alot

Hope someone can help me

Please contact us at the help@smugmug.com for help.  I do not see your posts here right away.   I want you to get help as quickly as possible.

Click the Total DNS Control And MX Records link at the bottom of the section entitled Total DNS.

 The link isn't there.  For people who are tech, it would be helpful if your instructions were accurate.

Does an A-record take  longer to propegate (go into effect) than a CNAME record?  I was able to get my domain working for www.andraws.com, but not for andraws.com.  I am sure that I went thru the correct steps.

 Could there be something else that I'm missing?

so far so good. very clear instructions and easy to use! Thank You!